Cisco Anyconnect Not Starting

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I use Cisco AnyConnect on my Windows 7 computer to make VPN connections. It also has capability to connect to WiFi. But I always had problems in connecting toWiFi with AnyConnect. Connection drops frequently and it keeps saying ‘Acquiring IP address‘.

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Control Panel Administrative Tools Services Right Click Cisco AnyConnect Secure Mobility Agent and choose start. Then run the client and connect The root of the problem is its not respecting automatic start-up in Windows 8 cause the TCP/IP connector is handled differently in Windows 8 to get windows to start up faster. This will give you a minimal install. The other features are not supported so there's no need to install them. Starting the VPN Client. Go to Start-Programs-Cisco-Cisco AnyConnect Secure Mobility Client to launch the program. Enter vpn.uci.edu in the Ready to Connect to field, then press the Connect button.

AnyConnect installs a service called ‘Network Access Manager‘ which seems like takes over the native Windows WiFi connecting client. So when I click on the network icon in the System tray it says ‘No connections are available'(See below snapshot). Without AnyConnect, it always displays the WiFi connections available.

I Had The Same Problem With The Cisco Anyconnect. I Solved It By Following Steps: Goto Start And Search For Cisco Anyconnect Program Then Right Cl...

If you are facing the problem then you can try the following solution that worked for me.

Cisco Anyconnect Will Not Start

  • Open Services management console by running Services.msc from Run
  • Find the service ‘Cisco AnyConnect Network Access Manager‘.
  • Right click and stop the service.
  • Now Cisco AnyConnect will say ‘NAM service unavailable‘
  • Now Windows will use the native WiFi client to connect to the WiFi
  • When you reboot your system, the NAM service will start and may cause problem again. You can disable this service in Services management console to prevent that.

AnyConnect has settings to disable the NAM feature. But that did not work for me. Even after disabling NAM service, I could not connect to WiFi. Windows network icon shows the WiFi connection but gives the error ‘Windows was not able to connect to…‘. I followed the below steps to do this.

Cisco Anyconnect Not Starting

AnyConnectCisco anyconnect service not starting

Cisco Anyconnect Not Starting Screen

  • Opened Anyconnect window and click on Advanced.
  • Clicked on ‘Networks’ tab in the left side pane.
  • Clicked on Configuration tab. Changed the NAM to disabled as shown below.